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The site www.hotprices24.com is owned by Paco Garden di Castagliuolo Pasquale with headquarters in Via Giovanni Mazzella 49 - 80075 Forio (Na) Italy. VAT number: IT07239820637

METHOD OF PURCHASE

The Customer can purchase the products on the website www.hotprices24.com.

The image of a product description sheet may not be perfectly representative of its characteristics, but may differ in color,
dimensions, accessory products shown in the figure. Correct receipt of the order is confirmed byhotprices24.comby an e-mail reply, sent to the e-mail address supplied by the Customer.
This confirmation message will contain the date and time of execution of the order and an "Order Number", to be used in any further communication withhotprices24.com  .

The message re-proposes all the data entered by the Customer,
who undertakes to verify its correctness and to promptly communicate any corrections, using customer service. If an invoice is required, the Customer must ask for it before placing the order e
must enter the invoice request in the order notes, for accounting and tax reasons it is not possible to issue invoices after the date of the order.
In case of non-acceptance of the order, hotprices24.com guarantees timely communication to the Customer. We reserve the right to cancel any order whose credentials may make us doubt their veracity.

BUYER'S OBLIGATIONS
The consumer and / or customer undertakes and obliges, once the "on line" purchase procedure has been completed, to print and keep these general conditions, which, moreover, will have already viewed and accepted in
what an obligatory step in the purchase, as well as the specifications of the product being purchased, and this in order to fully satisfy the condition set out in Articles 4, 5, 52 and 53 of the Decr. Legisl. n ° 206/2005.
The customer undertakes to collect the ordered goods, a penalty of Euro 50.00 is set in addition to transport and storage costs in the event that the package should not be collected for just cause.
It is strictly forbidden for the purchaser to enter false and / or fictional data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications for him;
the personal data and the e-mail address must be exclusively their real personal data and not those of third parties, or of fantasy. It is expressly forbidden to make multiple registrations corresponding to the same person or
enter data of third parties. Paco Garden di Castagliuolo Pasquale (HOTPRICES24) reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers. The Customer indemnifies Paco Garden di Castagliuolo Pasquale (Hotprices24) from any liability deriving from the issue of incorrect tax documents due to errors in the data provided by the Customer, since the Customer himself is solely responsible for the correct insertion.

TERMS OF PAYMENT

Transactions made on our site are completely safe. We rely on PayPal, Stripe and Pos Shopify with Google Pay, Apple Pay, the most famous payment tools in the world, bank transfer and payment on delivery valid only for Italy.

Payment Poss allow credit or prepaid card holders to provide their sensitive data (card number, expiry date, name, etc.) directly to the Bank and not to the store or service provider that manages it. In fact, when the buyer decides to pay by credit or prepaid card, the payment page resident on a secure server is called up (the 128-bit public / private key cryptography system is used, as a total guarantee for the buyer), in which sensitive credit card data are requested. The Bank is responsible for conveying this data in international circuits and returning the outcome of the transaction to the customer.

At the end of the purchase procedure, an e-mail notifies the outcome of the transaction. The security of these systems is guaranteed by an SSL3 encrypted transport protocol with a 128-bit symmetric key (currently the highest security standard with server-side certification). This encryption system makes sure that information cannot be read or captured by malicious people.


METHOD AND DELIVERY COSTS

All our items enjoy Free Shipping. Delivery times are clearly visible on the cart page of each item. Based on the type of article, the system will calculate the average delivery times.

Average delivery times in Italy from 3 to 5 working days

Average delivery times in Europe Zone 1 from 6 to 9 working days (Shipped with the Italian Post Office

Average delivery times in the rest of the world from 12 to 18 working days. Shipped with the Italian Post Office

* In the event that the shipment ends up in storage for any reason, the customer must pay the shipment directly to the courier upon delivery or alternatively he can collect the package for free in the courier's warehouses.
No responsibility can be attributed to Paco Garden di Castagliuolo Pasquale (Hotprices24.com) in case of delay in the order or delivery of the order.

The delivery of what is ordered means at street level.
Upon delivery of the goods by the courier / postman, the Customer is required to check:
- that the packaging is intact, not damaged, nor wet or otherwise altered, even in the sealing materials (adhesive tape or straps).
If you accept a tampered package there is no possibility to make a complaint. We inform you that pursuant to Legislative Decree 22/5/1999 n. 185 and subsequent amendments, the goods travel at the risk of the recipient,
for which Hotprices24.com is not responsible for any theft or damage. For completeness of information, we report an extract of the decree law that regulates this topic: Legislative Decree 22/5/1999 n. 185 on remote contracts.
"The commercial relations of sale are governed by these conditions of sale as per current Italian legislation. The Supplier makes shipments to the Customer with selected express couriers and the goods travel free port
with transport costs and risks fully borne by the Customer. Such expenses and other charges possibly related to the transport and / or shipment of the products are counted and detailed in the order confirmation and in the purchase invoice or
counted as the final amount on the receipt. Upon receipt of the goods at home, the customer must check the integrity of the packages. In case of discrepancies and / or discrepancies it will be the Customer's responsibility to refuse the package
under penalty of forfeiture of asserting their rights in this regard. "

In addition, the customer must keep thepacking list which is attached to all our shipments. It shows the order, the requested references, the stamps or numbers of the workers preparing the order (check controls 1 and 2).
In case of non-collection within 5 working days of the material in stock at the warehouses of the courier / post offices due to repeated impossibility of delivery to the delivery indicated by the Customer at the time of the order,
what is ordered will be returned to Hotprices24.coma and the customer will be refunded what is paid with the exception of shipping costs and other ancillary expenses that may be incurred.
In no case is it possible to refuse the ordered goods at the time of delivery, this circumstance will not be considered application of the right of return, but contractual non-compliance.


Guarantees


All our products are covered by the guarantees provided by European regulations on consumer goods and differ according to the type of product.

The date of repair and/or replacement of a product under warranty, does not postpone the expiration date of the warranty itself which always runs from the date of the first purchase.
The warranty does not operate if the defect or damage was caused by non-compliant use and/or contrary to the operating instructions, e.g. opening of the device, defects or damage caused by infiltration of liquids, fall, breakage, etc.
Defects manifested due to wear, failure or incorrect maintenance, improper use, tampering or voluntary and/or involuntary damage (shocks, falls, etc.), cannot be considered defects of conformity.
The poor maintenance or possible impact/fall of an electronic product are sufficient causes to seriously compromise the operation of the same, as well as the safety of its user.
Any defects in operation that have occurred due to poor and/or incorrect maintenance or improper use cannot be considered in any way as defects of conformity and affect the warranty on the product itself.
Tampering with the product by persons not legitimized by the Reseller irrevocably invalidates the warranty on the product and the parts directly and/or indirectly connected to it.
Returns must be shipped in their original packaging and must be authorized by Hotprices24.com, contacting customer service through the form "Contact us" (Hotprices24.com@gmail.com) of the website and reporting the relative order and product number in question.

 

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